Reliance Industries Ltd Recruitment 2022 | Diploma Graduate Trainee | January 2022 |
Company Name :- Reliance Industries Ltd
Reliance Industries Ltd Recruitment 2022 : Reliance Industries Limited is the largest private sector corporation in India with annual revenue of US$ 62.2 billion and net profit of US$ 3.8 billion. The Group€™s activities span hydrocarbon exploration and production, petroleum refining and marketing, petrochemicals, retail and telecommunications. Reliance Industries Ltd is India€™s first private sector company to feature in Fortune Global 500 list of €˜World€™s Largest Corporations€™, currently ranking 114th in terms of revenue & 155th in terms of profit. RIL strives to be a product and service leader across its industries, a great work-place and above all, to create value for its stakeholders and society.
Reliance Industries Ltd Recruitment 2022 Details :
Position :- Diploma Graduate Trainee
Qualification :- Diploma in Computers, Electronics/Telecommunication
Experience :- 0 – 1 years
Job Location :- Navi Mumbai
Salary :- Not Disclosed
Job Description :-
Roles and Responsibilities:
- Handling of Customer calls and provide resolution with the help of L2 Engineers.
- Monitoring of Network and Service touch points of given work area in NOC.
- Monitoring Dashboards and Performance KPIs
- Raising alerts within team in case of any threshold crossing alerts
- Monitoring TT alerts and addressing basic L1 issues
- Coordinating with Circle for Fibre, Utility and other related issues
- Ensure customer problems are resolved as per the TAT and SLA provided by the business.
- Carry out MIS reporting and analysis for trouble shooting and development of ENOC operations
Desired Candidate Profile:
- Fresh diploma trainees in Electronics
- Candidates are required to have 60% in 10, 12 and Diploma in Electronics
- Candidates should have completed all the semesters in first attempt.
- Candidates who have completed their diploma in Electronics in 2020 and 2021 are eligible for the role.
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